Built for the way Sri Lankan businesses talk to customers
Your customers already live on WhatsApp. Here's how different businesses use WAlenz to reach them, and to answer them.
Shops and online stores
Announce sales to the customers who asked for them, send order updates and answer product questions before they buy elsewhere.
- Sale campaigns to tagged customers
- Order and delivery updates
- Keyword replies for prices and stock
Lanka Threads
Hi Nimali, your order #4821 is on its way and should reach you tomorrow.
Track my order
Thank you! Can I still change the size to M?
Done, the courier will bring the M instead.
Restaurants and caf茅s
Share the day's specials, confirm orders and take reservations in the app your guests already use.
- Specials and festive menus
- Reservation questions in the team inbox
- An away message after closing time
Spice Garden
Friday special 馃崨 Chicken kottu and a lime juice for LKR 1,450, today only. Reply BOOK to reserve a table.
BOOK
Lovely! How many people, and what time would you like?
Classes and institutes
Remind students about classes, share timetables and results, and let parents ask questions without calling.
- Class and fee reminders
- Segments by grade or batch
- Saved replies for common questions
Vidya Institute
Reminder: the A/L Physics revision class is on Saturday at 9 AM in Hall 2. Please bring your past papers.
Is there a class next Saturday too?
Yes, same time. The new timetable is coming on Monday.
Clinics, salons and studios
Confirm bookings and cut no-shows with reminders. When a client taps Confirm or Cancel, your team sees it on the appointment.
- Booking confirmations
- Automatic appointment reminders with Confirm and Cancel buttons
- Notes on each client's conversation
Lotus Medical Centre
Hi Ruwan, a reminder of your appointment with Dr. Silva tomorrow at 4:30 PM.
Confirm
Cancel
Confirm
In WAlenz: Ruwan's appointment is confirmed
Travel and tours
Send itineraries and booking confirmations, and answer travellers quickly, wherever they are.
- Booking confirmations with documents
- Offers for past travellers
- A shared inbox for the whole team
Ceylon Trails
Itinerary.pdf
Your Ella and Kandy tour is confirmed for 14 March. Your driver Saman will meet you at the hotel lobby at 7 AM.
Perfect, thank you!
Property and real estate
Follow up with enquiries from ads, send new listings to interested buyers and keep every conversation in one place.
- Listings to buyers tagged by area
- Assign enquiries to agents
- Quick follow-ups with saved replies
Nest Realty
New listing in Nugegoda: 3 bedrooms, 10 perches, close to the High Level Road. Want the photos and price?
Yes please!
Sending them now. Would you like to visit this weekend?
Your business, on WhatsApp
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